Frequently Asked Questions
Got a question about the Restore? We are here to answer!
If you have a question is not answered below, please email us at firstname.lastname@example.org or stop by and speak to the staff and volunteers in-store. Thank you!
Habitat for Humanity in Monmouth established a ReStore in 2002 as a self-sustaining funding source for the organization. Funds raised from the sale of merchandise in the ReStore are used to support our projects locally. At the same time, we provide our local communities with low-cost furniture, home-improvement and building materials. We have items to fit every budget. We stock household items, furniture, home decor, appliances, and many miscellaneous items. Every day is a treasure hunt in the ReStore! New items arrive daily.
The ReStore is open to the public Wed – Sat, 10 AM – 5 PM.
All proceeds support Habitat for Humanity’s programs. These programs include building affordable homes in partnership with low-income, hardworking families and individuals in 83% of Monmouth County.
Habitat for Humanity in Monmouth County also serves the community through our “Aging in Place” programs. We build “Ramps and Rails” for qualifying seniors, providing them with safe access to their homes. We also assist vulnerable seniors with house maintenance via our “A Brush With Kindness” program.
Since 2015, the ReStore has diverted almost 6 million pound of unwanted materials from landfills.
Yes! We offer 2 options:
A. PRIORITY PICKUP.
Our partner, ReSupply, is a Veteran owned and operated company working with local movers/haulers who can provide added services with Priority Pickups.
- Pickups within 48 hours.
- Items in ANY condition picked up
- Item retrieval from anywhere including within residence or a storage unit.
- Disassembly of items that need it (except doors, cabinets, or lighting).
- Pick-up fee reflects the operating costs and is much smaller than a usual moving company or junk hauler fee (fee is not tax deductible, but donated items are).
- For questions or support, please text (857) 342-4937 or email email@example.com
- CLICK HERE FOR PRIORITY PICKUP
B. STANDARD PICKUP
- Pickup services are free to you
- All donated items must be on the first floor of the home or in a garage, easily accessible and protected from adverse weather.
- Schedule now for pickup based on current availability – usually within 4 weeks.
- Please click HERE to email us and schedule your pickup. If you are able to email photos of the items you wish to donate, that greatly expedites the scheduling process!
- We can only accept items we can sell at our ReStore. Check our homepage for a list.
- CLICK HERE FOR STANDARD PICKUP
Yes they are! Habitat for Humanity in Monmouth County is a 501(c)(3) non-profit organization. That means all donations made to our organization are tax deductible. Receipts for all donations will be provided, Receipts for monetary donations will be made in the amount of the donation
Unlike traditional retail stores, the ReStore does not have a separate space to sort and price items. Therefore donated items are often brought straight onto the shop floor. The ReStore is predominantly staffed by volunteers so it can take several hours or days to get everything priced. If you have a question please approach the Manager on duty in the ReStore. Thank you for your patience!
The ReStore is not a thrift store, it is a self-sustaining funding source for Habitat for Humanity in Monmouth County. We accept only high quality items, and even though they will be priced below retail, they are priced to provide funding to Habitat for Humanity in Monmouth County.
Every purchase helps to fulfill our mission of providing and improving affordable housing in Monmouth County.
But don’t worry you can still find a bargain at the ReStore! Come in and see for yourself.
The ReStore does not offer delivery services. There is a list of local vendors in the store that are available for hire to deliver your purchases. You deal directly with them to arrange delivery and payment. You can also purchase items and leave them in the store while you make arrangements to pick them up yourself – rent a truck, call a friend! We will hold your item for up to 48 hours. PLEASE BRING HELP to load your purchases as there are many times when we do not have help available in the store. You will also need to bring moving supplies such as blankets, tape, bungee cords, etc.
Please reach out to the store manager in-person, or email us at ReStore@habitatmonmouth.org. Please give us a chance to rectify any issues. Thank you!
PLEASE leave us a Google review! AND you’ll get a 10% discount to say thank you! Show us the review on your phone or bring a print-out in-store to claim your 10% discount off your next purchase in the ReStore. (Exclusions apply)
You do! Come into the ReStore at any point during the month of your birthday, and show us your driving license, or other ID, and we’ll give you 10% off your purchase. (Exclusions apply.)
All you need to do is take “before” and “after” photos of any items that you have purchased at the ReStore and refurbished, improved or changed in some way. Share the photos with us, either on email, via social media direct message, or show us on your phone in-store.
We would love to add your photos to our creative gallery! Check out our notice board for examples!
We love and need volunteers! We have volunteer opportunities on the Sales Floor and also in the Warehouse.
Please email Lori Schneider at lschneider@ReStoremonmouth.org or call her (732) 728-0441 ext. 314.